Luxury Hair Silhouette Raw Hair Aftercare Information E-BOOK
Shipping Policy
It will take 5-7 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT ship orders the same day. Please allow up to 7 business days for orders to process (for example, if you order on Monday, your order should ship out next Tuesday or Wednesday). You will receive a confirmation e-mail once your order ships. For all orders can take between 3-5 business days (not including weekends) for addresses within the GTA and surrounding area. All billing and shipping addresses MUST be the same, we will not ship out your order and the money will be refunded to the credit card within 10 business days. IMPORTANT UPDATE: Due to the current Covid-19 crisis, this has impacted all around the world. Delivery times maybe longer than usual.
Returns Policy
For all hygienic reasons, all items purchased are FINAL SALE. In the case that you have received the wrong order, please email us at support@luxuryhairsilhouette.com our customer service so we can quickly resolve the issue. We will pay the return shipping cost if the return is a result of our error. (wrong item received)
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping Policy
It will take 5-7 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT ship orders the same day. Please allow up to 7 business days for orders to process (for example, if you order on Monday, your order should ship out next Tuesday or Wednesday). You will receive a confirmation e-mail once your order ships. For all orders can take between 3-5 business days (not including weekends) for addresses within the GTA and surrounding area. All billing and shipping addresses MUST be the same, we will not ship out your order and the money will be refunded to the credit card within 10 business days. IMPORTANT UPDATE: Due to the current Covid-19 crisis, this has impacted all around the world. Delivery times maybe longer than usual.
Returns Policy
For all hygienic reasons, all items purchased are FINAL SALE. In the case that you have received the wrong order, please email us at support@luxuryhairsilhouette.com our customer service so we can quickly resolve the issue. We will pay the return shipping cost if the return is a result of our error. (wrong item received)
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
