Yes. Our hair is 100% authentic raw human hair sourced from single donors. The hair is completely unprocessed, meaning it has not been chemically altered, coated, or mixed with synthetic fibers.

Each bundle maintains its natural softness, movement, and longevity for a luxury look that blends beautifully and lasts for years.

With proper care, our raw hair can last 3–5 years or longer.

Because the hair is high quality and reusable, you can reinstall it multiple times while still maintaining a full and natural appearance.

Raw hair is considered the highest quality hair on the market because it is sourced from single donors and remains completely unprocessed.

Unlike lower-quality hair that needs frequent replacing, raw hair is an investment you can reuse for years. It offers better longevity, fuller density, a more natural look, and greater styling versatility.

We currently offer premium raw textures like Raw Cambodian and Raw Burmese, along with other carefully selected luxury textures.

Each bundle is chosen for its softness, fullness, and long-lasting quality, so you always get hair that feels natural and looks effortlessly beautiful.

Every texture has its own unique pattern, which is what makes raw hair so special, no two bundles are exactly the same, but they all blend seamlessly for that natural, “it’s giving my own hair” finish.

Absolutely. Our luxury raw hair is suitable for all women who want high-quality, natural-looking extensions.

Many customers love our textures because they provide fullness and versatility while blending beautifully with a variety of hair types and styling preferences.

Yes. Our raw hair is designed to be reused install after install with proper care.

Because our hair is raw and unprocessed, each bundle may have a unique natural pattern. After washing, the hair will return to its natural texture.

Bundle recommendations depend on your desired length, texture, and fullness.

General guide:

• 8”–16” → 2–3 bundles
• 18”–24” → 3 bundles
• 26”–30” → 3–4 bundles

Each bundle weighs approximately 100g.

For a fuller look, we recommend adding an extra bundle depending on your volume preference.

🇨🇦 Canada: 1–3 business days
🇺🇸 USA: 2–5 business days
🌍 International: 5–10 business days

Yes, we proudly ship worldwide.

Yes. Once your order ships, you will receive a confirmation email with tracking information.

Yes. Expedited shipping options are available at checkout. Please note processing times still apply.

We accept major credit cards, Shop Pay, Sezzle, PayPal, and other secure payment methods available at checkout.

Yes. We offer flexible payment options through Shop Pay Installments and Sezzle so you can shop now and pay over time.

We are sorry, once an order is submitted, it may not be canceled or refunded.  We encourage customers to review their order details carefully before submitting their order.

If your package is lost or delayed, please contact the shipping carrier first. If additional support is needed, our team will gladly assist you.

Due to the nature of our products, all sales are final. We do not accept returns or exchanges on used or opened hair products.

If you received an incorrect item, please contact us within 48 hours of delivery with your order number and photos so we can resolve the issue promptly.

With proper care, our raw hair can be reused for multiple installs over several years.

Avoid heavy grease, alcohol-based products, and excessive heat, as they may dry out or weigh down the hair.

Yes, our raw hair can be colored and bleached.

To maintain the integrity and longevity of the hair, we strongly recommend:

• Having all coloring services done by a professional colorist
• Following proper aftercare routines after any chemical processing
• Using high-quality, moisture-rich products to keep the hair soft and healthy

Please note: all colored or chemically processed hair is final sale.

Yes, you can swim with our raw hair, however we recommend taking extra care to protect it.

Chlorine, salt water, and extended sun exposure can cause dryness and affect the longevity of the hair over time.

For best results:

• Wet the hair with clean water before swimming to reduce absorption of chlorine or salt
• Apply a light leave-in conditioner or oil for added protection
• Rinse thoroughly immediately after swimming
• Follow up with a deep conditioning treatment

With proper care, your hair will stay soft, full, and beautiful even with occasional swimming.

Yes, our curly and wavy raw hair will revert back to its natural curl pattern after washing.

You can straighten it, curl it, or style it as desired, and it will return to its original texture once washed and properly cared for.

For best results, always use heat protectant when styling with heat.

Yes. With proper maintenance and professional installation, closures and frontals can be reused multiple times.

Gently clean adhesive buildup, avoid excessive plucking, and store your lace properly between installs to extend its lifespan.

Your choice depends on your desired look and styling preference. Larger lace sizes provide more parting space and styling versatility.

All digital products and vendor lists are delivered instantly by email after purchase.

Due to the digital nature of the product, all vendor list sales are final and non-refundable.

No. Vendor lists are for personal business use only and may not be copied, shared, or resold.

We’re here to help you every step of the way.

Whether you have questions about your order, need help choosing the right bundles, or want styling advice, our team is happy to assist you.

📧 Email: support@luxuryhairsilhouette.com (replace if needed)
🕒 Response Time: 24–48 business hours

Please include your order number when reaching out so we can assist you faster.

We appreciate your patience and will always do our best to make sure you have a smooth, luxury shopping experience from start to finish.