SUPPORT@LUXURYHAIRSILHOUETTE.COM
Free shipping on HAIR ORDERS $300+



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Free standard shipping on hair orders over $300
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Our LHS wig storage bag will prevent your wigs and/or bundles from collecting dust and allows for them to be stored properly. Our bags come with hangers with the perfect locking mechanism which prevents the wigs/bundles from slipping off the hanger. Our bags also come with a clear “window” so you can see clearly see which item is which.
For a quick preview of the LHS wig storage bag.(clip time 4:40)
WATCH VIDEO:
https://www.youtube.com/watch?v=VJGdOsMZ1GI
Due to the nature of our products and for hygienic reasons, all sales are FINAL.
Wrong Item Received? If you received the wrong product, please email us at support@luxuryhairsilhouette.com so we can quickly resolve the issue. We will cover the return shipping cost if the error was on our part.
Product Use Disclaimer If you have altered the hair in any way — including but not limited to cutting, dyeing, bleaching, perming, lifting, or removing from the weft — this voids any eligibility for exchange or replacement, even if the product appears defective.
If we confirm a product defect upon inspection, we will gladly exchange or replace the item.
If no defect is found, the original product will be returned to you at our expense via Priority Mail, and no replacementwill be issued.
⚠️ Lace Products Policy Due to the delicate nature of lace items (such as lace closures, and lace frontals), they are not eligible for returns, exchanges, or replacements under any circumstance.
Processing Time All orders are processed within 4–7 business days, regardless of the shipping option selected at checkout.
Shipping Days We ship Monday through Friday, excluding weekends and holidays.
Shipping Confirmation You will receive a confirmation email once your order has shipped.
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