Jet Black Colour - Add On

Returns Policy

Due to the nature of our products and for hygienic reasons, all sales are FINAL.

Wrong Item Received? If you received the wrong product, please email us at support@luxuryhairsilhouette.com so we can quickly resolve the issue. We will cover the return shipping cost if the error was on our part.

Product Use Disclaimer If you have altered the hair in any way — including but not limited to cutting, dyeing, bleaching, perming, lifting, or removing from the weft — this voids any eligibility for exchange or replacement, even if the product appears defective.

If we confirm a product defect upon inspection, we will gladly exchange or replace the item.

If no defect is found, the original product will be returned to you at our expense via Priority Mail, and no replacementwill be issued.

⚠️ Lace Products Policy Due to the delicate nature of lace items (such as lace closures, and lace frontals), they are not eligible for returns, exchanges, or replacements under any circumstance.

Shipping

Processing Time All orders are processed within 4–7 business days, regardless of the shipping option selected at checkout.

Shipping Days We ship Monday through Friday, excluding weekends and holidays.

Shipping Confirmation You will receive a confirmation email once your order has shipped.